What does the certificate on a signed document show?

When your client signs a document you sent on SignZA, the signed PDF comes back with a certificate page at the back. That page shows who signed, their signature, the date and time they signed, and the IP address of the connection they used. SignZA emails you a link to the signed PDF and the certificate, and you can also get them from your dashboard.

Steps

  1. When your client signs, open the email from SignZA with the green Document signed header.
  2. Click Download Signed PDF to get the signed copy. Click View Signing Certificate to open the certificate as a web page.
  3. You can also use your dashboard. Click Documents, then click the row that reads Signed.
  4. In the panel that opens, click Download signed PDF. The button under it, View audit certificate, opens the same certificate page.
  5. Open the signed PDF. Your pages come back with the signature, name and date in the boxes you placed.
  6. Go to the last page. It is headed SIGNATURE CERTIFICATE and it names who signed and shows their signature.
  7. Read the row with DATE & TIME (UTC) and IP ADDRESS side by side. It gives when they signed, and the IP address of the internet connection they used.
  8. To send only the certificate, open it as a web page with View audit certificate, then click Certificate PDF. The green Signed PDF button on the same page downloads the signed copy.
  9. Your client gets their own copy. When a document has one signer, their screen reads Document Signed, with Download Signed PDF and Download Signing Certificate buttons.

Good to know

  • Their signature shows on the certificate page when your document had a signature box.
  • The time on the certificate page of the signed PDF is in UTC, which is 2 hours behind South African time.
  • A document you sign yourself gets no certificate page.
  • The certificate page is the same on every plan, the Free plan too.
  • The email links to the signed PDF and the certificate. Nothing is attached to it.

Questions and answers

Where do I find the signed PDF?

Click Download Signed PDF in the email SignZA sends you when your client signs. You can also click your signed document in Documents and press Download signed PDF.

How do I send someone only the certificate?

Open it as a web page with View audit certificate in your dashboard, or View Signing Certificate in the email. Then click Certificate PDF.

Does my client get the signed PDF too?

Yes, when the document has one signer. Their screen reads Document Signed and has a Download Signed PDF button.

Does a document I sign myself get a certificate page?

No. Only a document you send to someone else gets the certificate page.

What is the IP address on the certificate page?

It is the address of the internet connection the signer used when they signed.

Next video

Next in the seriesHow can I check who sent me a signing request before I open it?

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